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Your e-business infrastructure consists of more than a web site. To insure all aspects of your e-business are functioning properly you need to monitor all components of your enterprise 24x7. Our agents can monitor Mail, DNS, FTP, Telnet Servers, Routers, Firewalls, and any other device connected to Internet.
File Transfer Protocol (FTP) server monitoring. Our monitoring service connects to the specified FTP server. It then logs on to the FTP server using a user name and password you provide and a directory-listing command is issued for a specific directory. After the contents of that directory are listed the monitoring service checks if specified files exist on the server in a that specific directory. If our monitoring agents detect a problem in at any point in the process FRONTEX Monitoring Services will notify you via the notification process.
Post Office Protocol version 3 (POP3) monitoring. Our monitoring agents use a protocol similar to checking e-mail to monitor POP3 servers FRONTEX Monitoring Services connect to mail server (POP3 servers) and logon using a user name and password you provide. For example, when you check your e-mail your e-mail client connects to a POP3 server using port 110. The POP3 server requires an account name and a password. Once you have logged into the POP3 server it opens your text file and allows you to access it. FRONTEX Monitoring Services use the same protocol to monitor your POP3 servers.
SMTP Simple Mail Transfer Protocol (SMTP), the Internet protocol for electronic mail delivery. Most mail servers today use this protocol to deliver and receive e-mail.
Whenever you send a piece of e-mail, your e-mail client interacts with the SMTP server to handle the sending. The SMTP server on your host may have conversations with other SMTP servers to actually deliver the e-mail. Our agents monitor the SMTP server by connecting to specified mail server and doing an SMTP handshake. If a remote server does not respond to a handshake or is unavailable you will receive notification from FRONTEX Monitoring Services.
Domain name servers (DNS) are used to translate domain names to IP addresses. If the DNS server that supports your organization is down, multiple service such as Mail Servers, web sites, proxy servers may be unavailable to the outside world. We test DNS servers by querying a specified server in order to resolve a specific internet address. If the DNS server unable to resolve the address or unavailable FRONTEX Monitoring Services notification system starts the process.
Ping/ICMP The ping command sends an ICMP echo request to a target name or IP address, helping you to verify IP-level connectivity. This is useful for monitoring routers, firewalls and multiple Internet appliance devices.
Port Monitoring. This options allows you to monitor Internet services other then listed above. Our agents will try to connect to the server specified on the specified port and see if the remote computer accepts connections on this port. If the connection is not accepted the service is probably down and the notification process will start.
Web Service SOAP/HTTP is a lightweight protocol for the exchange of information in a decentralized, distributed environment. It is an XML-based protocol that consists of three parts: an envelope that defines a framework for describing what is in a message and how to process it, a set of encoding rules for expressing instances of application-defined datatypes, and a convention for representing remote procedure calls and responses. FRONTEX Monitoring Services agents can replicate one or more end-client requests and monitor Web Services for availability and proper content.
UDP provides users access to IP-like services. UDP packets are delivered just like IP packets - connection-less datagrams that may be discarded before reaching their targets. UDP is useful when TCP would be too complex, too slow, or just unnecessary. FRONTEX Monitoring Services agents can test UDP server availability by sending packets to a specified port and receiving a response.
Custom Script. This option is used when a custom solution needs to be provided to satisfy monitoring requirements for a remote system, or the protocols mentioned above cannot deliver the needed level of monitoring. This option is useful when a customized and very specific sequence of monitoring events and actions needs to take place. (Example: Integrate the monitoring and notification capabilities of FRONTEX Monitoring Services with your company's help desk ticket-system and the process of notifying your Internet service provider if a specific Oracle server goes down etc...) Please, contact out support department for this option. |
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